Who is a 3rd party caller?

Who is a 3rd party caller?

• A. The patient
• B. The person in close proximity to the patient and can provide similar information
• C. The observer who witnessed the incident but was not directly involved
• D. Reports from other public service agencies

Answer: (C)

In emergency dispatch, a third-party caller is someone who witnessed the incident but isn’t directly involved or affected by it. They’re outside the event, providing observations and details to help the dispatcher assess the situation. The observer who saw what happened but wasn’t directly involved fits this role best because they can relay objective, eyewitness information without being part of the incident themselves. The patient is the person involved (a first-party caller). A nearby person who can relay similar information is still tied to the scene but isn’t the witness who wasn’t involved, and reports from other public service agencies aren’t callers reporting the incident—they’re sources of information.

In emergency dispatch, a third-party caller is someone who witnessed the incident but isn’t directly involved or affected by it. They’re outside the event, providing observations and details to help the dispatcher assess the situation. The observer who saw what happened but wasn’t directly involved fits this role best because they can relay objective, eyewitness information without being part of the incident themselves. The patient is the person involved (a first-party caller). A nearby person who can relay similar information is still tied to the scene but isn’t the witness who wasn’t involved, and reports from other public service agencies aren’t callers reporting the incident—they’re sources of information.